Chronicle SOAR Playbook Handling
Incident Report for Cyderes
Resolved
The vendor has provided a root cause analysis and no further impact has been observed during the monitoring period.
Posted Jan 05, 2024 - 13:55 CST
Monitoring
Google temporarily increased playbook maximum throughput and all alert queues have been processed. Cyderes will continue monitoring the system.
Posted Dec 19, 2023 - 19:47 CST
Identified
Google has implemented database tuning to increase system performance. Cyderes remains engaged monitoring system performance.
Posted Dec 19, 2023 - 12:31 CST
Update
We are continuing to investigate this issue.
Posted Dec 19, 2023 - 10:30 CST
Investigating
Cyderes is currently investigating an issue with alerts which is causing a delay in Cyderes triaging and escalation.
Posted Dec 19, 2023 - 09:20 CST
This incident affected: Third-Party - Google Cloud (Chronicle SOAR (Siemplify)).