Ticket System Issue - Alert Triage Delay
Incident Report for Cyderes
Resolved
Cyderes has resolved the issue with our backend ticketing system. Alert triage has resumed as normal and expected. A small subset of cases were delayed and Cyderes analysts are reviewing to ensure triage. Thank you.
Posted Mar 28, 2024 - 15:17 CDT
Identified
Cyderes is currently experiencing an issue with creating cases in our backend ticketing system. We have identified the root cause and are working to remediate. This issue began at 2:40 PM CT.
Posted Mar 28, 2024 - 15:03 CDT
This incident affected: Cyderes Infrastructure (Alerting Pipeline).
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